americanbuyleather.com

Refund and Returns Policy

At American Buy Leather, we strive to provide you with the finest quality leather jackets and accessories. We want you to be completely satisfied with your purchase. However, we understand that there may be occasions where you need to return or exchange an item. This Refund and Returns Policy outlines our procedures to ensure a smooth and hassle-free process.

Returns Eligibility

To be eligible for a return or exchange, please ensure that:

  • The item is in its original condition, unworn, and with all tags and packaging intact.
  • You initiate the return within 7 days of receiving your order.
  • You provide a valid proof of purchase, such as your order number or receipt.

Items Not Eligible for Return

Please note that the following items are not eligible for return or exchange: 

  • Custom-made or personalized items.
  • Items that have been altered, damaged, or used.
  • Clearance or final sale items.

Initiating a Return

To initiate a return or exchange, please follow these steps:

  1. Contact our customer support team at +1 615-510-0967 |  info@americanbuyleather.com to request a Return Authorization (RA) number.
  2. Securely package the item(s) you wish to return, along with the RA number, in the original packaging or a suitable alternative.
  3. Ship the package to our return address, which will be provided with your RA number.

Refund or Exchange Process

Once we receive your returned item(s) and inspect them, we will process your refund or exchange request promptly.

  • Refunds: If your return is approved, we will refund the purchase amount to your original payment method within 7  business days.

  • Exchanges: If you requested an exchange, we will send you the replacement item(s) within 7  business days, subject to availability.

Shipping Costs

Please note that shipping costs are non-refundable. If you are returning an item for a refund, the cost of return shipping will be deducted from your refund. However, if you are returning an item due to a manufacturer’s defect or an error on our part, we will cover the return shipping costs.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +1 615-510-0967 info@americanbuyleather.com. We will arrange for a replacement or refund as applicable and guide you through the return process.

Contact Us

If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact our customer support team at +1 615-510-0967 |  info@americanbuyleather.com .

We appreciate your trust in American Buy Leather, and we are committed to ensuring your satisfaction with every purchase. Thank you for choosing us for your leather jacket needs.