Contact Us

Where is American Buy Leather located?admin2026-05-11T13:53:01+00:00

American Buy Leather is based in Karachi, Pakistan.

Address: 173-W, Block 2 P.E.C.H.S. Karachi, Sindh 75400, Pakistan.

How can I contact customer support?admin2026-05-11T13:56:25+00:00You can contact us by email at support@americanbuyleather.com or by phone at +92 (342) 577 2395

How long does order processing take?admin2026-05-11T13:56:40+00:00Most orders are processed within 2–5 business days after payment confirmation. Customized or made-to-order items may take longer.

Do you ship internationally?admin2026-05-11T13:56:57+00:00

Yes, we ship to international locations where delivery service is available.

How long does delivery take?admin2026-05-11T13:57:11+00:00Estimated delivery after dispatch is 3–7 business days within Pakistan and 7–15 business days for international orders.

Who pays customs duties or import taxes?admin2026-05-11T13:57:26+00:00

For international orders, customs duties, import taxes, or clearance fees may be charged by the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.

Can I return an item?admin2026-05-11T13:57:51+00:00Yes, eligible items may be returned within 30 days of delivery. Items must be unused, unworn, unwashed, and in original condition.

How do I start a return?admin2026-05-11T13:58:14+00:00Email support@americanbuyleather.com with your order number, item details, reason for return, and photos if the item is damaged or incorrect.

Are custom items returnable?admin2026-05-11T13:58:32+00:00Custom-made, personalized, or made-to-measure items are not returnable unless they arrive damaged, defective, or incorrect.

When will I receive my refund?admin2026-05-11T13:58:46+00:00

Approved refunds are issued to the original payment method. Refund processing may take 7–10 business days after the returned item is inspected and approved.